We currently offer free delivery to all European countries. We aim to ship your goods as soon as possible so that our week delivery time frame is met. Kindly understand that although we are willing to assist you in every possible way along the pre and post purchasing process, we cannot accept responsibility for any delays beyond our control caused by unforeseen circumstances. All product prices are shown in Euros and include VAT. The total product cost, VAT and any delivery costs due will be shown in the shopping bag function. For deliveries within the European market the local tax rate will be used at 24% - under the Greek act of 1061/24.5.2016 In case your order is subject to import duties and taxes you will be responsible for each occurring costs since you are the importer of the goods. We would advise you to contact the local customs authority so that you know prior to the purchase of the goods, the landed cost price applied by your local forwarderer.
DELIVERY AND RETURNS
The protection of your data and your privacy are important to us. Any data that you may provide with your consent could be processed for marketing purposes e.g creating an account with us, send you promotional material or information on our products and services. Your email address may be used for the purpose of direct sales or for communication purposes. We may also contact you via social networks to share our latest news with you. Your personal data will not be disclosed to third parties without your consent.
We will collect various types of personal data about you for the purposes described in this Policy, including:
· Contact information that you provide by completing a newsletter, purchasing, create an account or other forms in our website.(Including your first name and last name, your email address, your address, your telephone number, your date of birth)
· Information about any transactions made by you. (Credit/Debit card details)
To be able to improve our website and to offer a relevant and personalized client experience, we use third party analytics providers.These third party providers may collect data about your online activity in our website such as :
· pages visited, number of visitors, prior/after visits to other websites, page response time, IP addresses, etc.
USE OF YOUR DATA
Uránya Grace will only use your personal data to complete your purchase, to deliver the goods, to communicate with you about related products, promotions and services as well as to provide an enhanced client experience.
Of course you have the right not to provide your personal information. Your personal details however in particular your name and address, your email address, and your credit card details are necessary for the processing of your order. Therefore your choice not to submit your data will prevent the processing of your order and the communication of any company’s news.
The Uránya Grace website operates a subscription newsletter facility via which we aim to inform our clients about our products and our services. You may subscribe directly using the relevant online process.
All intellectual property/materials such as copyright, designs, trademarks, images, code etc. are protected by national and European property laws and should not be reproduced in any way. You are permitted to use the Content only if authorized by Uránya Grace.